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Set a sender name and reply-to per company

Run more than one company on your account? Give each one its own sender name and reply-to address so invoices clearly come from the right business.

4 steps4 minBeginner

Step 01

Open the Sender Identity settings

This lives with your other email settings.

  1. In io.partyrentalstudio.com, go to Settings, then Emails.
  2. In the left-hand list, click Sender Identity.

Note: The Sender Identity section only appears if your account has more than one storefront. If you run a single company, invoices already send under your company name and email, and there's nothing to set up here.

Step 02

Set the name and reply-to for each company

You'll see one block per company (storefront). Fill in the two fields for each.

FieldWhat it does
From nameThe sender name your customer sees in their inbox, for example "Demo PRS Rentals".
Reply-to emailWhere a customer's reply goes, for example hello@demoprs.com.
  1. Enter a From name and Reply-to email for each company.
  2. Click Save changes.

Tip: Leave a field blank for a company and that company falls back to your account name and email, so you only need to fill in what differs.

Step 03

Pick a company when you email an invoice

Your saved companies now show up whenever you send an invoice.

  1. Open an order and click Email Invoice.
  2. At the top of the window, use the Send as buttons to choose which company this invoice comes from. The subject line updates to match.
  3. Fill in the recipient and message as usual, then click Send Email.
Step 04

Good to know

  • What the customer sees: the From name and reply-to address of the company you picked. Replies go straight to that company.
  • The from address: the underlying sending address stays your account's verified address. Only the display name and reply-to change per company.
  • Which company is picked first: the first company in your list is selected by default, so you can send without touching the picker.

Note: A brand-new invoice doesn't know which company it belongs to, so the "Send as" choice is made per email. Double-check it's set to the right company before you send.